Put routine tasks up front
Start with the duties closest to the vacancy, such as entering information, filing records, sorting mail, answering calls or preparing documents. Name the software and equipment you have actually used. If your experience comes from helping a small business, community group or family, describe the tasks and setting plainly instead of leaving that work off.
Show careful work clearly
Use examples that show how you checked records, followed a filing system or routed messages correctly. Add a modest count when you can support it, such as documents scanned in a shift or calls handled in a day. Avoid claims like “error-free” unless you can explain how the result was measured.
Make short experience count
A temporary assignment, internship or part-time role can still show useful office habits. Give the dates and title, then use one or two lines for the tasks you performed. For informal help, label it accurately, such as “Volunteer office support,” and explain who or what you supported without implying a formal job.
List tools you can use
Include office software, printers, scanners and phone systems only when you have used them. Put a relevant certificate or short course in its own section and use its accurate name; a certificate is not required for every clerk role. Leave out unrelated personal details, unsupported software claims and decorative graphics that make duties harder to scan.