Lead with dispatch duties
Put your most relevant dispatch or transport experience first. Show the kinds of work you handled, such as assigning drivers, tracking loads, updating delivery records or answering status calls. If you came to dispatch from warehouse, delivery or customer service work, connect those tasks to keeping shipments moving and information accurate.
Use practical results
Include numbers you can explain, such as vehicles scheduled on a shift, loads tracked in a day or delivery updates handled. If you do not have reliable figures, describe a concrete outcome, such as catching missing paperwork before departure or helping the team reassign a delayed load. Avoid claiming savings or on-time rates you did not measure.
Name systems and certificates
List the dispatch, shipment tracking or GPS tools you have actually used, along with relevant phone and record keeping skills. Add current transport safety or first aid training if you have it. Certificate names and requirements vary by employer and country, so use the name shown on your certificate and do not list permits you do not hold.
Explain short or informal work
Include seasonal, part-time or informal delivery coordination if it shows relevant skills. Give a clear role title and dates; you can identify temporary work when that explains a short stay. For gaps, a brief honest explanation is optional. Leave out unrelated personal details and duties that do not help show dispatch, communication or record keeping.